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Privacy Policy

Updated: January 2025

JupiterOne ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, products, or services.

Information We Collect​

When you interact with our services, we may collect various types of personal data, including but not limited to:

Account Information​

We may collect JupiterOne Account identifiable information, such as your Account ID, Region, and API key of the account. We may keep a record of your communications with us and other information you share during the course of the communications.

Usage Data​

We may collect information about how you interact with JupiterOne's website, products, or services.

Purpose of Processing​

We may use your information for the following purposes:

  • Personalize User Experience: To personalize user experience and provide requested services.
  • Service Provision: To provide and maintain our services, process transactions, and fulfill your requests.
  • Analytics: To analyze user behavior, improve our offerings, and enhance the user experience. To enhance existing user profiles, verify and update information, and enrich the understanding of user preferences and behaviors.
  • Security: To protect against unauthorized access, detect and prevent fraudulent activities.

We process your Account data based on one or more of the following legal grounds:

  • Consent: When you provide explicit consent for specific processing activities, such as opting out of our marketing communications.
  • Contractual Necessity: When processing is necessary for the performance of a contract with you.
  • Legal Obligations: When processing is required to comply with legal obligations.
  • Legitimate Interests: When processing is based on our legitimate interests and does not override your rights and freedoms.
  • Other Purposes: We will process your personal information for other purposes about which we notify you in advance, or for which we receive your consent. In general, we collect and process personal information about you as necessary to provide the products you use, operate our sites and business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfill other legitimate interests as described in this Privacy Policy and in our notices to you.

Information Sharing​

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you.

Cookies and Similar Technologies​

We may use cookies and similar technologies to collect information and enhance your experience.

Security​

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Changes to This Privacy Policy​

We may modify or update this Privacy Policy from time to time to reflect changes in our business and practices. Please review this page periodically. Any changes to this Privacy Policy will be indicated by updating the 'Last Updated' date above. For significant modifications, we will provide additional notice or obtain consent as required by applicable law.

Contact Us​

If you have questions about this Privacy Policy, please contact us at privacy@jupiterone.com.

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