PagerDuty

Visualize PagerDuty services, teams, and users, map PagerDuty users to employees, and monitor changes through queries and alerts.

Installation guide

Installation

info

You will need to create a General Access REST API key on PagerDuty for use in JupiterOne. See their documentation for more information.

Configuration in JupiterOne

To install the PagerDuty integration in JupiterOne, navigate to the Integrations tab in JupiterOne and select PagerDuty. Click New Instance to begin configuring your integration.

Creating a configuration requires the following:

• The Account Name used to identify the PagerDuty account in JupiterOne. Ingested entities will have this value stored in tag.AccountName when the AccountName toggle is enabled.

• Description to assist in identifying the integration instance, if desired.

• Polling Interval that you feel is sufficient for your monitoring needs. You may leave this as DISABLED and manually execute the integration.

• Lastly, your PagerDuty API Key.

Click Create once all values are provided to finalize the integration.

Next steps

Now that your integration instance has been configured, it will begin running on the polling interval you provided, populating data within JupiterOne. Continue on to our Instance management guide to learn more about working with and editing integration instances.

PagerDuty data model

Data Model

Entities

The following entities are created:

Resources	Entity _type	Entity _class
Service	pagerduty_service	Service
Team	pagerduty_team	Team
User	pagerduty_user	User

Relationships

The following relationships are created:

Source Entity _type	Relationship _class	Target Entity _type
pagerduty_service	ASSIGNED	pagerduty_team
pagerduty_team	HAS	pagerduty_user
pagerduty_user	MONITORS	pagerduty_service